Refund policy

Effective Date: Jun 5, 2026

At Maison Goods, we want you to be fully satisfied with your purchase. If, for any reason, you are not, please review our return and refund guidelines below.

1. Returns

• You may request a return within 30 days of receiving your order.

• Products must be unused, in original packaging, and with all tags attached.

• Certain products, such as supplements or hygiene-related items, are not eligible for return.

2. Refunds

• Once we receive and inspect your returned item, we’ll notify you via email.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

• Shipping costs are non-refundable.

3. Exchanges

• We offer exchanges for defective or damaged items.

• Please email returns@maisongoods.com with your order number and photos of the issue.

4. Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or credit card provider. If the issue persists, contact us at support@maisongoods.com.